Fjollë Novakazi earned her PhD in Human-Technology-Design in December 2023, completing her research as an industrial candidate at Volvo Cars in collaboration with the Division of Design & Human Factors at Chalmers University of Technology.

Her thesis explored the factors that influence drivers' perception and consequent understanding of driving automation systems, developing a conceptual model describing how perception shapes understanding and proposing human-centric design solutions to address the identified challenges.

In March 2024, she joined the Centre for Applied Autonomous Sensor Systems (AASS) at Örebro University as a postdoctoral researcher. Her research examines the interplay between people and technology from a Human Factors perspective, with a particular focus on the cognitive aspects of interactions with automation and robotics. She investigates how human perception shapes these complex interactions, with application areas including mixed-traffic environments and collaborative robotics in manufacturing settings.

Fjollë employs an empirical mixed-methods approach in her work, utilising surveys, in-depth interviews, co-design workshops, naturalistic studies, field evaluations, ethnographic observations, and more to gather comprehensive insights for her work.